The novel corona virus has had far-reaching effects on the smart phone industry. The smart phone industry has seen an indispensable decline in global shipments. The manufacturing plants are getting closed, the launches of new mobile phones have been postponed, some of them are even canceled.
The smart phone companies are with their customers in this hard time when most of the world is under lockdown. Xiaomi has extended its customer care services to email, chat and many other social media platforms to those who are facing issues with their devices. One Plus and Realme have even committed to extend the warranty of their device.
Those Realme products whose warranty was going to expire between March 20 and April 30 has been extended to May 31. Moreover, the replacement deadline has also been extended by 30 days till April 30. One Plus has also extended the warranty of its products that are going to expire between March 1 and May 30 till May 31. It is also providing free two-way shipping for all repairs, returns and replacements.
Oppo has also committed to extend the warranty of its products that are going to expire between March 23 and May 30 till May 31. Huawei had introduced a door to door repair service for Watch GT and Watch GT 2 customers in India. The company will also replace spare parts directly to the customers doorstep.
This is all how smart companies are helping their customers in this hard time when the whole world is under lockdown.
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