There is this whole never-ending problematic tale with WhatsApp Pay and RBI and now it has taken another turn. The Reserve Bank of India(RBI) has told Supreme Court that it hadn’t permitted WhatsApp to start full-scale UPI operations in India.
WhatsApp and RBI New Developments
RBI is concerned with WhatsApp storing some of the data related to payments outside India beyond the timeline permitted in its June 26, 2019 circular. That is why RBI suggested National Payments Corporation of India(NPCI) which manages all the UPI related transactions in India to not allow WhatsApp to fully start UPI payments services in India.
In the affidavit, RBI said, “(The) Reserve Bank had examined the said reports and the responses of the NPCI (National Payments Corporation of India) and was concerned that WhatsApp was storing some payment data elements outside India beyond the permitted timelines indicated in the circular and the Frequently Asked Questions on ‘Storage of Payment System Data’ issued by RBI on June 26, 2019”.
To give you some context of this whole thing. WhatsApp Pay was scheduled to launch in India way back in 2017-2018 but it has been failing because of the concerns related to non-compliance with India’s data localization regulations.
Because of all these issues in the late times last year, RBI directed NPCI to not allow WhatsApp Pay to roll out. However, many reports suggested that the company has cleared all the issues and was ready to launch the service this year but this new development suggests otherwise.
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