Highlights
- Adobe introduced the Adobe Genuine Service (AGS) updater service, which checks regularly to see if installed Adobe apps are real and alerts the user otherwise.
- Though it is made to battle piracy, sometimes the person runs into undesired barriers.
- With the process, as mentioned further in this article, you will safely be able to disable the service on Windows and Mac OS, which shall enhance the overall user experience of working with Adobe services.

Designers, photographers, and content creators have long been in love with Adobe, which offers products like Photoshop, Illustrator, or Premiere Pro.
But, in case you are using this software, then you might have faced a not-so-subtle reminder from Adobe Genuine Software Integrity Service (AGSIS).
This service was implemented in order to make sure that the users are not trying to utilise a pirated copy, but instead genuine Adobe software.
This use is great for promoting the legal use of software, but it can also be very irritating if it wrongfully marks registered users as pirates or just another annoying pop-up.
This guide will provide you with comprehensive knowledge—what is the Adobe Genuine Software Integrity Service and why does it interrupt your experience regardless of updates, and most importantly, how to rightfully and safely disable it.
What is Adobe’s Genuine Software Integrity Service?
The Adobe Genuine Software Integrity Service is a typical background process that you will see get downloaded at the time of installation of virtually any Adobe software on Windows.
This is basically used to verify you are using the right software as per there records. This service is used to check the software applications installed on your device, whether it is a legitimate, activated version of the application or a pirated one.
If it finds a fake copy, the system will warn the user to report it and how they can correct their mistakes.
The service operates continuously in the background, many times authenticating during software updates or randomly as you use your device.
It ships off data to Adobe’s servers that includes information about your software license and responds if anything it finds feels “off. Authorize your copy of Adobe software.
If you do get the endless dreaded pop-ups after installation or even before, then we’re sorry to inform you that the reason could be that your copy of Adobe software is unauthorized.
Common Issues with Adobe Genuine Software Integrity Service
- Frequent Pop-Ups: One of the most irritating problems users have with AGSIS is always, and I mean always, peeving pop-ups, even if they are using real Adobe products.
- System Performance Impact: AGSIS operates as a daemon, so it can make your system sluggish if you’re running lots of applications at the same time.
- False Positives: Yes, they even falsely flag legitimate Adobe software and cause needless interruptions.
If you are using real Adobe software yet experiencing problems with AGSIS, turning off the service can help.
Why Disable Adobe Genuine Software Integrity Service?
Before we get to how you can disable it, we should discuss what that means.
Disabling the Adobe Genuine Software Integrity Service will essentially prevent the software from determining if you got your Adobe products legitimately.
This will prevent the annoying pop-ups using a legal copy of Adobe software and could as well speed up your system.
If you pirated the Adobe version, turning spawn off will not magically make it a legal copy.
The best answer to this is to buy a real license, but if you use that pirated version, you might be able to face the legal case.
However, if you are convinced that your software is authentic but would like to end the nagging by AGSIS, then here is how you can disable it.
How to Disable Adobe Genuine Software Integrity Service on Windows?
There are a few ways in which you can remove or disable Adobe Genuine Software Integrity Service on your Windows PC and we are going to tell you about them down below:
Via Services Manager
The first way to remove adobe’s genuine software integrity service is via the Services app available on Windows. To remove AGS Integrity Service in this way, follow these steps:
- Click the Windows icon on your keyboard, type Services, and open the first result.
- Now, click on the Standard tab as shown in the image above.
- Locate Adobe Genuine Software Integrity Service from the list and right-click on it.
- Click on Properties, go to the General section, and under the Startup Type field, click Disable.
- Click on Apply and then press OK.
Delete AdobeGCClient Folder
The following method to disable adobe’s genuine software integrity service on Windows is via the Task Manager. Here is how you can do it:
- Press the Windows icon on your keyboard, type Task Manager, and open the first result.
- Go to the Processes tab and look for Adobe Genuine Software Integrity Service and right-click on the file.
- Click on Open File Location, and it will open the location where AGS Integrity Service .exe file is located.
- Click on End Task for the Adobe Genuine Software Integrity Service and delete the entire folder named AdobeGCClient.
Delete AGSService via Command Prompt
The next method to delete the Adobe Genuine Software Integrity Service is via the Command Prompt on your PC. To remove the AGS Integrity Service with this method, follow the steps mentioned below:
- Again, press the Windows icon on your keyboard, type cmd, and press Enter.
- Click on Run as Administrator from the right side, and the CMD window will open.
- Type the following command in the console:
sc delete AGSService
- Press Enter and you will be able to delete the AGS Integrity Service from your PC.
- Now, go to this file location on your PC and delete the folder named “AdobeGCClient,” as we have done earlier.
C:\Program Files(x86)\Common Files\Adobe\AdobeGCClient
Uninstall Adobe Genuine Service
If all of this sounds too much, search for the Adobe Genuine Service app on your computer. But if such an app exists, then it is a matter of just uninstalling that app, and the famous message can be deleted. In order to do this, follow the steps given below: –
- Initially, open Settings.
- Afterward, navigate to Apps > Installed apps or Apps & Features.
- Now, search for “Adobe Genuine Service”.
- Thereafter, click on Uninstall again to confirm your action.
Don’t forget to restart your computer after you have uninstalled the application. It clear your system and all storage caches of the app.
Delete the AdobeGCIClient folder
What if, for some reason, you do not want to change the service? We have another solution for you. So, in this solution, we will terminate the Adobe Genuine Software Integrity Service and then delete the folder for AdobeGCIClient.
- Initially, open Task Manager.
- Afterward, now, hover over to the Processes tab and look for Adobe Genuine Software Integrity Service or AGSService.exe.
- Thereafter, right-click on it and click on Open File Location.
- Then, minimize it and go back to Task Manager.
- Now, right-click on the task, and select End Task.
- Afterward, you need to open the File Explorer minimized earlier and delete the AdobeGCIClient folder.
- That’s it. Now, reboot your device, and your issue will be resolved.
Remove Related Files
Simply disabling the service should be enough in most cases, although it is always possible that error messages follow after a reboot. But if you want to remove the Adobe Software Genuine Integrity Service forever, then deleting these files is your best bet.
- Initially, open the Finder app on your macOS device.
- In the top menu bar, click on Go.
- Afterward, navigate to /Library/ApplicationSupport/Adobe/Adobe Desktop Common. Here, select the folder named AdobeGenuineClient.
- Simply drag this folder to the Trash, and you’re done.
How to Remove Adobe Genuine Software Integrity Service on macOS?
There is only a single way to remove Adobe Genuine Software Integrity Service from your macOS device, and we will show that to you below.
- Open the Finder app on your macOS system and click on the Go option.
- Inside the Go menu, click on Go to Folder and click on Library.
- If you don’t find the Library folder, you can type ~/Library in the Go to Folder window.
- Click on Application Support, then select Adobe and then click on AdobeGCClient.
- Delete the AdobeGCClient folder and delete it from the Trash to permanently remove it from your Mac.
Conclusion
After reading this article and implementing all the steps mentioned inside, we hope that you were able to disable or delete the Adobe Genuine Software Integrity Service from your PC, Windows, or Mac.
Once you do that, you will not receive the notifications that your adobe product is genuine since Adobe doesn’t have a service running to check for it.
This can also be used for piracy reasons, so we recommend you to only disable or remove the AGS Integrity service from your device when you are running genuine Adobe products but are getting false-positive error messages.
We don’t promote piracy and recommend you buy genuine Adobe products because they are ethical and safe since the pirated version of Adobe products might have malware or adware that can harm your device.
Share this article with your friends and family using genuine Adobe products and get a false-positive error message so they can get rid of it.
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