How to Fix Hulu Error Code P-DEV313?

Highlights

  • Hulu Error Code P-DEV313 comes due to a problem between servers and device connection.
  • Disable the VPN, clear cache memory, and update your Hulu app for the latest version.
  • If nothing works, contact your Hulu Customer Support.
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Hulu is an online streaming service that has gained a significant market and lets its users stream TV episodes and films.

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On the whole, the popularity of a web series largely depends on the number of viewers it attracts. Many users will encounter Hulu Error Code P-DEV313 and shall not stream.

This code, in particular, denotes a connectivity issue between the user’s gadget and the Hulu servers. Such situations may bother you greatly when you realize you can no longer watch your favorite stories or films.

It’s my expertise in using different streaming services, and my main goal is to provide you with a complete step-by-step guide. I will assist you in resolving the P-DEV313 error and start viewing Hulu seamlessly.

Hulu Error Code P-DEV313

Understanding Hulu Error Code P-DEV313

The Hulu Error P-DEV313 means there’s some problem between the servers and your device due to the connection issue. It prevents you from streaming any content. This error code does not indicate the problem’s culprit, which can result from several common issues.

It could also be a connection or accessibility issue on your side, such as a weak internet connection, intermittent problems, or not meeting Hulu’s bandwidth requirement. You are likely to see this error.

In this case, there is a probability that Hulu’s servers are currently down or are intermittently experiencing a temporary outage. Thus making it hard to find a reliable connection.

Similarly, going for a VPN or proxy can also result in the P-DEV313 error on Hulu. These services divert your internet requests through other servers. Sometimes, disrupting the connection to Hulu’s servers makes your internet connection difficult.

Alternatively, bugs or errors in the browser or app may be the main reason for this issue. However, if you’re using the old Hulu app or a web browser with corrupted cache/cookies, then this may cause the P-DEV313 error code. In some cases, conflicting browser extensions or app settings could also hamper proper streaming.

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However, the P-DEV313 code does not provide details about the exact source. Comprehending and paying attention to these issues will be the more probable solution for Hulu streaming.


Basic Troubleshooting Steps

Before moving to more advanced solutions, the methods below can quickly resolve the Hulu P-DEV313 error and restore your streaming experience.

1. Check Hulu Server Status

Hulu Staus - Hulu Error Code P-DEV313

The first thing to do is verify that the problem is on Hulu’s end by checking their servers’ status. This can be achieved by visiting third-party sites like downdetector.com or www.isitdownrightnow.com. It can comprise real-time updates on service disruptions and outages for various online platforms.

Find out if the error P-DEV313 is caused by server issues or ongoing maintenance.

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If the investigation shows that Hulu’s servers are affected by an outage or downtime. The best solution for you is to wait until the problem is resolved on their end. You need help fixing a server-side problem.

During an outage, Hulu usually posts updates on its social media handles or Hulu Help website. In such updates, users are informed about the nature of the problem and the estimated service restoration time.


2. Restart Your Device and Router

Hulu P-DEV313 errors can be effectively addressed by a quick system restart, which also solves a whole range of technical issues. Follow these steps to restart your device and router quickly:

  • Go to the settings menu of the smart TV and select Restart or Power to reboot.
  • You can spot the reset button for streaming sticks, including Roku and Amazon Fire TV.
  • Use a paperclip or a similar object for a successful reset.
  • Wait for 30 seconds and again plug in.

Restarting the Consoles

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  • Go to settings and then navigate to Power or System.
  • Find the Restart option and press it.
  • You should wait for a successful reboot.

For wireless routers, you can simply switch off and on and wait 30 seconds to reboot routers.


3. Check and Troubleshoot Internet Connection

Your internet connectivity should meet ideal speed specifications for proper Hulu streaming performance. Based on Hulu recommendations, you need 3mbps for standard quality streaming, 8mbps for live TV and 1080p content, and 16mbps for 4k and HDR content streaming.

Follow the following steps if you suspect your internet connection to be the culprit for the P-DEV313 error.

  • Restart your router and wait until it loads.
  • Check whether other devices connected to your router are having connectivity problems.
  • Execute a speed test to establish if you meet the Hulu threshold.
  • If you are facing persistent connection issues, call your internet provider, aka ISP.

Adhering to the above steps for the Boolean Operator will help to resolve the Error Code P-DEV313 in no time.

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Advanced Troubleshooting Steps

If the Hulu error persists after basic troubleshooting, you should try out the more advanced solutions next.

1. Disable VPN or Proxy

While VPNs and proxy servers are noteworthy tools for protecting your online privacy and accessing geo-restricted content, they could also interfere with Hulu streaming services. These interferences result in connectivity problems and codes such as P-DEV313.

Hulu’s system is set up to flag and block any VPN connections to prevent unauthorized access. Consequently, stream issues are usually solved by turning off such features.

Steps to disable different VPN services

The procedure of shutting down your VPN or proxy depends on the service and device you are using. The steps will differ from one to another. Here are the steps for some popular VPN providers:

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  • ExpressVPN: Tap on the app, press the “Disconnect” button on the app to disconnect, and make sure you are now disconnected.
  • NordVPN: Open the app and find the “Quick Connect” button to disconnect or “Disconnect” if you are already connecting.
  • Private Internet Access (PIA) VPN: Launch the app, select “Connect” to turn it off, and even check if it shows you are not connected.

Proxy service and system-level VPN instructions are available in their documentation. Alternatively, contact support and get instructions on disabling.


2. Clear Browser Cache and Cookies  

Web browsers provide temporary services like caching files and cookies to improve performance. However, as time passes, this data may become corrupted or outdated, causing problems like the “P-DEV313” error. Clearing your cache and cookies will take the cached data, which could cause bottlenecks.

Steps for different browsers

Google Chrome:

  • Tap on the three-dot icon.
  • Go to settings.
  • In Privacy and Security, tap on Clear browsing data.
  • Choose the cache and cookies and click on Clear data.

Mozilla Firefox:

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  • Tap on the hamburger icon menu and go to settings.
  • In Privacy & Security, check the Cookies and Site Data.
  • Tap on Clear Data and checkbox Cache and Cookies.

Safari Mac:

  • Open the safari menu and go to Preferences.
  • In preferences, go to Privacy and then choose Manage Website Data.
  • Tap on Delete All and then Delete Now to clear the history.

3. Update the Hulu App or Browser

Using an outdated Hulu app or browser can lead to compatibility issues, bugs, and problems preventing proper streaming. Updates provide the latest features, performance improvements, and security patches to help avoid issues.

  • Smart TVs: Open the app store, search Hulu, and select Update  
  • Streaming devices: Open the app/channel store, find Hulu, select Update
  • Mobile: Open App/Play Store, search Hulu, tap Update

Update browser

  • Chrome: Three-dot menu > Help > About Google Chrome > Install updates
  • Firefox: Three-line menu > Help > About Firefox > Install updates  
  • Edge: Three-dot menu > Help & Feedback > About Microsoft Edge > Install updates

4. Reset the Hulu Account Password

An account issue like a corrupted session may cause the P-DEV313 error. Resetting your password logs you out everywhere, providing a fresh start.

Reset steps

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  • Go to hulu.com > Log In > Forgot your email or password? > Enter email > Reset Password.
  • Check your email for reset instructions, and set a new password.
  • Log out everywhere, and log back in with a new password.
  • By disabling VPNs/proxies, clearing cache/cookies, using updated apps/browsers, and resetting your account password, you can resolve underlying issues causing Hulu’s P-DEV313 error.

5. Contacting Hulu Support

Contact their support team if you have exhausted troubleshooting and still get the P-DEV313 error on Hulu. Hulu has an online support form at help.hulu.com, phone support at 1-888-265-6650, and social media channels like Twitter (@hulu_support) and Facebook.

When talking to support, please provide the P-DEV313 error code, information on your device and operating system, and steps you have already taken to fix the issue. Using this information will be more helpful to the support team in understanding and resolving the issue.


Conclusion

To solve the Hulu G-DEV313 error, you shall proceed with easy steps to confirm Hulu’s server status, restart your devices, and ensure a stable internet connection.

If issues continue, try advanced troubleshooting methods. e.g., disabling VPNs or proxies, clearing the browser’s cache and cookies, updating the Hulu app, and resetting your account to access it.

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If you’ve tried self-troubleshooting, please don’t hesitate to contact Hulu’s support team using their informative online form, phone line, or social media platforms for further clarification and custom support to resolve the persisting error.

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