Highlights
- If your account is now restricted from using WhatsApp, you have mostly violated WhatsApp’s terms of service.
- Each social media messaging platform has its rules and regulations which users have to actually follow, and you can see those in the terms of service from WhatsApp.
- However, if you get banned and this account cannot use WhatsApp error message appears, then you will fix it using the fixes mentioned below.
WhatsApp needs no introduction because it has gained access to the most extensive messaging platform worldwide. Millions use it for both personal and professional communication.
In all, it is quite an experience of embarrassment that error message popping up “This account cannot use WhatsApp”.
This error could be due to a number of reasons, from policy violations to technical glitches.
The above-mentioned sharp error occurred for the signup page; we discuss why this error can happen and how to resolve it in an upcoming guide.
What Does This Account Cannot Use WhatsApp Error Means?
When you see the message “This account is not allowed to use WhatsApp” then there might be retrictions on your account or it could possibly suspended from using Whatsapp for a few days.
Not only is that annoying, but it can also prevent you from sending or receiving messages and using the app until this gets sorted.
Certain rules and regulations are imposed on users by WhatsApp, and if you violate these rules, you will get errors like this.
So sometimes can be a temporary errror where as in cases with high impact probably you need to take an extra steps to recover your account.
Common Reasons for This Error
Well, if you are about to jump on the solutions, then first of all, be clear about what could have been causing you. Why does WhatsApp limit accounts? Here are some of the most common reasons for this.
#1. Policy Violations
The ideal private chat group can offer refuge to its members by enforcing Terms of Service and Community Guidelines that allow it to function free from the fears of doxing, harassment, or exposure.
#2. Technical Glitches
Sometimes, if not due to temporary failures of WhatsApp servers or due to some problem in your device. Otherwise, there could be bugs or glitches in the app that are stopping it from working as it should. An account access failure might also be caused by the app file being corrupted.
#3. Verification Issues
WhatsApp is unable to verify your number If you have changed phones or phone numbers recently. This may also occur when mobile carrier network problem.
#4. Use of Unofficial WhatsApp Versions
Millions of people install unofficial WhatsApp apps like GB WhatsApp or WhatsApp Plus in order to get features that are not supported in the original version.
Some of these apps may seem enticing, but they are against the WhatsApp terms of service, and you could be permanently banned from using the service.
Ways to Fix “This Account Cannot Use WhatsApp”
Now that you have the list of potential problems let’s turn to some probable solutions. Here are some fixes:
Fix 1: Check the Status of WhatsApp Servers
Are you not sure when WhatsApp servers experience downtime? Being a service, WhatsApp is not guaranteed to be free of occasional issues, which would be the cause of sporadic crashes.
The other issue is with the WhatsApp servers; this will be best solved by waiting for the servers to start working again.
Fix 2: Request a Review of Your WhatsApp Account
In case you believe that your WhatsApp account is restricted wrongly or due to mistake, you can appeal for the review of your WhatsApp account.
Thankfully, this time, the request for an account review can be sent right from inside the app itself. Here is how to do this:
- Open WhatsApp on your phone and enter your Phone Number.
- Hit Next, and you will be shown a notification straight away that your phone number has been banned from using WhatsApp.
- Select the Support Icon Under the notification prompt.
- In the Title bar above the screen, type in a review request. You may also include screenshots of the error prompt with your request.
- Finally, click the Next button on the poor ship, and your device will automatically generate a default email from WhatsApp.
- Next, you need to click on the Send button to submit your review request.
Fix 3: Change Your Phone Number
This method is most effective in the case of any number from which you are restricted or permanently banned from WhatsApp.
If you change to a new phone number, the chats, groups, and settings can be changed from the old contact.
- Open WhatsApp.
- Tap on the Ellipsis Icon (the three vertical dots) at the top of the screen.
- Then tap Settings.
- Go to your Account > Change Number. Then click Next.
- You shall be guided to enter your current phone number with its country code, as well as your new phone number along with its country code. Do this and tap Next.
- So you have the option to let everyone automatically know or only some contacts of change in phone number.
- In the next step, WhatsApp will send you a one-time password through which you can confirm your new phone number. Type in the Password and have a fun time on WhatsApp again.
Fix 4: Reinsert Your SIM Card
If you are new to WhatsApp and want your account to be active, then SIM is like Oxygen in the air.
Without the SIM, your phone number is not recognized by WhatsApp, and you won’t receive an OTP (one-time password) to activate your account.
Therefore, remove the SIM and insert it once again, which is the right way to see if this fixes the issue.
Fix 5: Update or Reinstall WhatsApp
An outdated version of WhatsApp on your device might also show you the This Account Can’t Use WhatsApp error.
This may also be because you are using an old version of the app which is not only susceptible to internal software error but also has a lot of bugs that can make the app to misbehave.
That is why it becomes necessary to keep your app updated every time a newer version is
If it has been a little while without an update, delete the app and download it from the App Store.
To delete the app, long-press the WhatsApp Icon and select Remove App or Uninstall.
After done you can install the latest version of WhatsApp from the App Store or use it official website. Now check whether you can use WhatsApp now.
Fix 6: Change Your IP Address
Sometimes it happens that you do not even bring any heavy message to bring hard evidence of your account banned, but its whole story in this prison where the country will be steel workers and actually obscure.
Due to the fact that your local government has banned WhatsApp in a state or your current IP address is on the blacklist of Whatsapp, every time you try to log in, there will always be a prompt such as “This Account Cant Use WhatsApp.”
In such a case the best solution is using a real and trustworthy VPN (Virtual Private Network) to change your IP address.
You can test some VPN services for free but more often than not you’ll need to pay. Then, sign in to another region and check if you can log in again on WhatsApp.
Fix 7: Contact WhatsApp Customer Support
If you have performed all of the potential fixes to the issue outlined above, and are still unable to remove the WhatsApp account ban, now is the time to get in touch with WhatsApp.
Whatsapp officials can be contacted via email, chat, or any of their other social media sites.
Within 24 hours, you will receive a response from the team explaining why your account is limited and what measures could be taken to alleviate it.
So, that’s all we have for you about fixing this account cannot use WhatsApp. We hope that this guide has helped you.
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