Have you signed up with multiple Gmail accounts on your browser and tried to use G-suite?

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If yes, you might have come across the “drive.google.com refused to connect” error. In this article, we have listed some of the working methods to fix this error. Have a look at them below.

drive.google.com Refused to Connect” Error

How to Fix “drive.google.com Refused to Connect” Error?

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Method 1: Sign Out of Multiple Gmail Accounts

Firstly, if you are operating multiple Gmail accounts in the same browser, it is recommended to log out of all the Gmail accounts.

Here is how you can do that:

  • Firstly, type gmail.com and navigate to the profile.
  • On the top right corner, you can see your profile icon. Click on it.
  • Now, you can find the option “Sign out of all accounts.” Click on it.
  • Once you log out of the Gmail accounts, visit Google Docs.
  • Now, sign in to Gmail you want to use
  • Install the Google Drive add-on.
How to Fix “drive.google.com Refused to Connect” Error?

Method 2: Use Incognito Window in the Browser

Another quick way to resolve the “drive.google.com refused to connect” error is by using the private browsing mode (incognito window) on your browser. This helps you to work only on the account you wish to use with Google Drive.

Here is how you can use the incognito window in your browser.

  • If you are using Chrome, navigate to the top right corner. There you can find three vertical dots.
How to Fix “drive.google.com Refused to Connect” Error?
  • Now, click on the “New Incognito Window” option to open the private browser. Alternatively, you can also press the shortcut “Ctrl+Shift+N” to open the incognito window.
How to Fix “drive.google.com Refused to Connect” Error?
  • Once the incognito window opens, navigate to Google Docs.
  • Now, use the Gmail with which you want to login in.
  • Install the Google Drive add-on.

Method 3: Create a New Browser Profile in your Browser

If you don’t want to log out of multiple accounts, then try to create a new browser profile in your chrome or firefox browser.

If you are using Chrome:

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  • Open the browser and go to the top-right corner, and click on the profile icon.
How to Fix “drive.google.com Refused to Connect” Error?
  • Now, go to the profile section, and click on the “Add” option.
  • A new popup will appear, asking you to sign in for the new Chrome profile.
How to Fix “drive.google.com Refused to Connect” Error?
  • Once you log in with your desired Gmail ID, you will be able to access all the files in Google Drive.

If you are using Firefox, then follow the steps mentioned below:

  • Open the Firefox browser and type about: profiles in the URL section. Now you will find the about profile page is opened, and it displays a short description.
How to Fix “drive.google.com Refused to Connect” Error?
  • Click on ‘Create a New Profile’ and follow the steps as prompted. Once done with all the steps, click on ‘Finish.’
How to Fix “drive.google.com Refused to Connect” Error?
  • Once the new profile is created, go back to the ‘about: profiles’ section to find the new firefox user.
How to Fix “drive.google.com Refused to Connect” Error?
  • Now, click on the new username and select ‘Start Firefox’.
  • Alternatively, you can also press the ‘Windows + R’ shortcut and then type ‘firefox.exe -p’ and hit enter to create a new profile.

After you login into the new Firefox profile, navigate to Google Drive and log in with your desired Gmail address.

Conclusion

If you are using multiple Gmail accounts, only then you might face the “drive.google.com refused to connect” error on your system. In case you have only one Google account logged in, but still facing the issue, then it means the account is restricted from installing any add-ons.

In such a scenario, you need to request your G-Suite admin to provide them access to install the add-ons. However, this kind of issue does not arise for personal Gmail accounts.

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