If you have ever seen the “Something went wrong” error on YouTube then you must know how frustrating it is when you are trying to watch some videos and this error pops up all of a sudden.
Some users have noticed this error when they first visited the website, youtube.com but some say that they got this error while watching a video and some others have even got this error message when they tried to sign in to their account.
This tells you that there is no set pattern as to when this error might pop up on YouTube and for that reason, the solution to this problem is also different.
Ways to Fix the “Something went wrong” error on YouTube?
In this article, we are going to solve the “something went wrong” error on YouTube and we will also show you how to do this with the steps mentioned below.
Check YouTube servers
First of all, you need to check if the problem is at your end or if the fault is on YouTube’s end. By that, we mean that it is possible YouTube servers could be down at the moment you are trying to access the website which is why you are getting the “Something went wrong” error.
In order to check if YouTube servers are working or not, go to this link and see if it shows that there are problems with YouTube or not.
If everything seems to be working then you need to try the other solutions to fix this issue.
Check your Internet Connection
The next thing you need to do after checking YouTube’s servers is to check if your Internet connection is working or not.
It is possible that your internet connection is working but the speed is fluctuating in a way that YouTube is not able to load properly.
In that case, go to Fast.com and it will automatically start calculating your internet speed and tell you if it is stable or not.
If your internet speeds are way below what you had subscribed for then wait for the internet connection to get stable and your issue will be resolved automatically.
Update your browser
Once you have checked that YouTube’s servers are working fine and also your internet connection is stable, you need to check if your browser is updated or not.
With an outdated browser, you can face loads of problems with YouTube and other websites as well.
- In order to update your browser, go to its Settings whether you are using Google Chrome or Firefox or Microsoft Edge and go to its About section.
- If there is an update available, install the update and restart your browser.
- After that, browse YouTube and your error should be gone now.
Clear browser cache and cookies
In order to browse YouTube properly without the “Something went wrong” error, you can also try to clear the browser cache and cookies.
With this method, any issues that have entered your system can be fixed and you can enjoy YouTube without any problems once again.
- For example, if you are using Google Chrome then click on the three-dot menu from the top right corner.
- Click on More Tools > Clear browsing data option and then press Clear Data and your cache and cookies will be cleared.
- After this, restart Chrome and then access YouTube and your error should be gone now.
Lower playback quality
If you have faced the “Something went wrong” error while playing a YouTube video then it is possible that you are having connection issues and the platform is not able to give you the video at the desired playback quality.
So you need to lower the playback quality of your video in that case.
If you are watching your videos at 1080p resolution then you need to set it to play at 720p or even 480p so that the video can be played even at slower internet speeds.
Switch your web browser
We have also noticed that Google Chrome users have been complaining a lot about getting the “Something went wrong” error which makes us believe that the problem could be with your browser as well.
So, if you can, switch your web browser from Google Chrome to Microsoft Edge or Firefox and then browse YouTube and check if the error message comes up or not.
If it doesn’t then the problem was with your web browser so you need to stop using it for the time being.
Change the YouTube region
One thing we have also noticed on YouTube is that if you browse its content from one particular location and then change your location then it gives you different content available in that region only.
This works in the case of the “Something went wrong” error as well because if you change location, YouTube will serve you content from that location and it tends to solve the problem as well.
Disable Hardware Acceleration of browser
Last but not the least, we have also found a few users who had hardware acceleration enabled on their browser and this was giving them errors on YouTube.
Once they disabled hardware acceleration on their browser, they were able to browse YouTube normally once again.
To disable hardware acceleration on Chrome, follow these steps:
- Open Google Chrome and click on the three-dot menu and then click on Settings.
- Inside Settings, scroll down and expand the Advanced tab and then go to System.
- Now, on the right side, disable the Use hardware acceleration when available toggle and your hardware acceleration will be disabled.
- Once these steps are done, you can browse YouTube and see if the error is fixed or not.
With the steps mentioned above, we were able to fix the “Something went wrong” error on YouTube and we are sure that you will be able to solve them as well.
One thing you need to note is that the steps to solve the error could be different for everyone so make sure to try each and every step and one of them should definitely work for you.
Having said that, feel free to share this article with friends and family to let them know how you can solve the “Something went wrong” error on YouTube.